Privacy Policy

1. Information We Collect

MedLean collects information you provide directly, such as when you create an account, place an order, or contact customer support. This may include:

• Name, email address, and password
• Shipping and billing addresses
• Medical history and health information
• Payment information
• Phone number and communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and deliver orders
• Communicate with you about your orders and account
• Connect you with licensed healthcare providers
• Improve our services and website
• Comply with legal obligations
• Prevent fraud and ensure security

3. HIPAA Compliance

Your medical information is protected under HIPAA regulations. We maintain strict confidentiality and use encryption to protect your health data. Your medical information is never shared with third parties without your explicit consent.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Most cookies are session-based and will be deleted when you close your browser.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@medlean.com.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website.